Shipping Policy

Effective September 4, 2026.

The short version

Shipping rates

One flat rate, regardless of how many shirts are in the order. The threshold is measured on the total of the items in your cart after any discount is applied. Because a single shirt is $33.99, most three-shirt orders cross the threshold.

The shipping charge is shown before you pay, and nothing shipping-related is added afterward.

What a business day means here

Business days are Monday through Friday, excluding U.S. federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Weekends and holidays do not count toward printing time or transit time.

Orders placed before 5:00 PM Pacific Time on a business day enter production that same day. Orders placed after the cut-off, on a weekend, or on a federal holiday enter production on the next business day.

A worked example

You order two shirts at 10:00 AM Pacific on a Tuesday. Production starts that day. The shirts are printed and handed to the carrier by Thursday or Friday of the same week. Counting 7-9 business days of transit from there, the package arrives somewhere between the Monday and the Thursday of the week after next — 9 to 12 business days from the day you ordered.

We quote the full window rather than the best case. If a shirt arrives on day nine, that is the range working in your favor, not a promise we made.

Where we ship, and where we do not

We ship to street addresses in all fifty U.S. states. We do not ship internationally, and international addresses cannot be selected at checkout.

We are not currently able to guarantee delivery to APO, FPO, or DPO military addresses, because our production partner's carrier selection does not consistently support them. If you have a military address, email us before ordering and we will tell you honestly whether we can reach you.

Tracking

You will receive two emails: an order confirmation, and a shipping notification containing your tracking number. The carrier is named in that notification, because our production partner selects the carrier per shipment based on destination.

Tracking typically takes 24-48 hours to begin showing movement after you receive the number. That gap is the normal delay between a label being created and the first carrier scan. It does not mean the package is lost. If tracking has still not moved after four business days, email support@modavenpteltd.store.

Customs and duties

There are none. Your order is printed and shipped from inside the United States and never crosses a border, so there is no customs declaration, no import duty, and nothing owed on delivery.

If anyone contacts you demanding a payment to release a Modaven package, it is not from us and it is not legitimate. Do not pay it. Forward the message to support@modavenpteltd.store.

Where your order ships from

The design is printed and the package is dispatched from within the United States by our production partner. The blank garment itself is manufactured in Honduras before it is printed. We state both facts because they are both true, and because we do not describe our shirts as “Made in USA” — under Federal Trade Commission guidance that claim would not be accurate for a garment sewn abroad.

If your order is delayed beyond 30 days

Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, if we cannot ship your order within 30 days of receiving it, we will contact you, tell you the revised date, and offer you the choice of agreeing to the delay or cancelling for a full refund. If you do not reply to that notice, we will cancel the order and refund you automatically. You do not have to ask.

Lost, stolen, or undelivered packages

If tracking shows delivered and the package is not with you, work through these steps:

1. Wait 24 hours and check entryways, mailrooms, package lockers, and with anyone else at the address. Most packages marked delivered surface within a day.
2. Open the tracking and note the exact delivery scan time and location.
3. Email support@modavenpteltd.store within seven days of that scan with your order number and what you found.
4. We open a trace with the carrier. Carrier traces normally take 7-10 business days to resolve.
5. If the package is not recovered, you choose: we reprint and reship the order at no cost to you, or we refund it in full.

We do not ask you to file a police report and we do not tell you to take it up with the carrier yourself. The shipment is our responsibility until it reaches you.

Address accuracy

Please check your shipping address before paying. Once an order enters production the address is locked, and a package delivered to a mistyped address cannot be recovered. If you spot a mistake within 12 hours of ordering, email us immediately and we will fix it if production has not started.

Questions

support@modavenpteltd.store — we reply within 24 business hours.